SMS Opt-In & Consent
How we collect, store, and prove messaging consent per Twilio toll-free verification requirements.
Compliance Summary
By submitting your information, you consent to receive SMS messages from Twelve21 Events.
Message frequency: up to 6 msgs/month. Msg & data rates may apply.
Reply STOP to opt out, HELP for help.
Carriers are not liable for delayed or undelivered messages.
Proof of Consent
We maintain proof of consumer consent. Proof can be (1) a public webpage where the consumer provides consent, (2) a hosted image showing a screenshot of the opt-in, or (3) a document describing the opt-in flow. Multiple URLs are allowed and must be public.
Our Proof Links
- •Opt-in form URL: /start (this page + our booking/contact form)
- •Hosted screenshot of opt-in checkbox: /sms-proof
Note: Submissions store timestamp, IP address, and user agent for audit.
How Users Opt-In
- 1Users check the required SMS consent box on our forms.
- 2They submit their phone number and details.
- 3Our system logs consent with timestamp/IP and sends a confirmation.
Opt-Out & Help
To stop receiving texts, reply STOP. For help, reply HELP or email support@twelve21events.com.
Contact Information
Business Name: Twelve21 Events
Location: Detroit, MI
Last updated: February 3, 2026